Welcome to Sprouto InfoSolutions Private Limited ("Sprouto," "we," "us," or "our"). Sprouto InfoSolutions Private Limited owns and operates various products and services including but not limited to SendZen.io and Robofy.ai. These Terms of Service ("Terms") govern your access to and use of our website sprouto.net (the "Site") and all services, products, and applications owned and operated by Sprouto InfoSolutions Private Limited, including SendZen.io, Robofy.ai, and any other products or services we may offer (collectively, the "Services").
Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
1. Acceptance of Terms
By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.
2. Our Products and Services
Sprouto InfoSolutions Private Limited owns and operates the following products and services:
- SendZen.io - Email marketing and automation platform
- Robofy.ai - AI-powered automation and workflow solutions
- sprouto.net - Corporate website and services portal
These Terms apply to all products and services owned and operated by Sprouto InfoSolutions Private Limited, whether accessed through our websites, applications, or any other means.
3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You will comply with all applicable laws and regulations
- All information you provide is accurate and current
4. Account Registration
Some of our Services may require you to create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access or use
5. Payment Terms
Certain Services may require payment. When you make a purchase:
- You agree to pay all fees and charges associated with your purchase
- All prices are in the currency specified at the time of purchase
- We use third-party payment processors (including Stripe) to process payments
- You agree to provide valid payment information
- All fees are non-refundable unless otherwise stated in our Cancellation and Refund Policy
- We reserve the right to change our pricing with reasonable notice
6. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services
- Use the Services to send spam or unsolicited communications
- Reverse engineer, decompile, or disassemble any part of our Services
- Use automated systems to access our Services without permission
7. Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and code, are owned by Sprouto InfoSolutions Private Limited or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use our intellectual property without our prior written consent.
8. User Content
You retain ownership of any content you submit, post, or display through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content solely for the purpose of providing and improving our Services.
You are solely responsible for your User Content and represent that you have all necessary rights to grant us the license described above.
9. Cancellation and Refunds
Please refer to our Cancellation and Refund Policy for detailed information about cancellation procedures and refund eligibility.
10. Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice, for any reason including but not limited to:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- At our sole discretion
Upon termination, your right to use the Services will immediately cease. You may cancel your account at any time by contacting us.
11. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that our Services will be uninterrupted, secure, or error-free, or that defects will be corrected.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPROUTO INFOSOLUTIONS PRIVATE LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF OUR SERVICES.
13. Indemnification
You agree to indemnify, defend, and hold harmless Sprouto InfoSolutions Private Limited, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our Services or violation of these Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts in Vadodara, Gujarat, India.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and Cancellation and Refund Policy, constitute the entire agreement between you and Sprouto InfoSolutions Private Limited regarding your use of our Services.
Contact Us
If you have questions about these Terms of Service, please contact us at:
Sprouto InfoSolutions Private Limited
309, Atlantis Heights, Sarabhai Rd, Vadodara, Gujarat, India
Email: info@sprouto.net