Privacy Policy

Who we are

This Privacy Policy describes how Sprouto InfoSolutions Pvt. Ltd. ("Sprouto", "we", "us"), a company registered in India with its office in Vadodara, Gujarat, collects, uses, and protects personal information when you visit sprouto.net, contact us, or engage our services. Questions about this policy can be sent to info@sprouto.net.

Information we collect

• Information you provide. Name, work email, company, role, and any context you share when booking a session, emailing us, or entering into an engagement with us.
• Scheduling data. When you book a session, scheduling is handled by Calendly, which collects the details you enter subject to its own privacy policy.
• Usage data. Standard web logs and, where enabled, analytics data such as pages visited, approximate location, device, and referrer. This data is aggregated and not used to identify you personally.
• Client engagement data. Information processed while delivering services to clients is handled under the applicable services agreement and data processing terms, not under this website policy.

How we use information

• To respond to enquiries and schedule and conduct working sessions.
• To perform contracts with clients and manage engagements.
• To operate, secure, and improve this website.
• To comply with legal obligations.

We do not sell personal information, and we do not use it for third-party advertising.

Legal basis

Where data protection law applies, we process personal information on the basis of consent (which you may withdraw), performance of a contract, our legitimate interest in operating and promoting our business, or compliance with legal obligations, as applicable.

Sharing

We share personal information only with service providers who help us operate (such as hosting, scheduling, and email providers), professional advisers where necessary, and authorities where required by law. Service providers are bound by contractual confidentiality and data protection obligations.

Security

Sprouto operates an ISO 27001-certified information security management system. We apply appropriate technical and organizational measures, including access controls and encryption in transit, to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention

We retain personal information only as long as needed for the purposes described above or as required by law, after which it is deleted or anonymized.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, email info@sprouto.net. We respond to verified requests within a reasonable timeframe.

International transfers

We are based in India and use service providers that may process data in other countries. Where required, we use appropriate safeguards for such transfers.

Cookies

This website uses only the cookies necessary for its operation and, where enabled, analytics cookies. Third-party embeds such as Calendly may set their own cookies subject to their policies.

Changes

We may update this policy from time to time. The "Last updated" date above reflects the current version. Material changes will be posted on this page.

Contact

Sprouto InfoSolutions Pvt. Ltd., Vadodara, Gujarat, India · info@sprouto.net